RealVNC Enterprise 5.2.2
Aimed at IT
professionals, the application offers remote support capabilities with
access to hardware beneath the operating system
The benefits of remote control are obvious as
managing a computer from afar can save a lot of time when it comes to
troubleshooting or helping a remote user.
Beyond regular remote control
All remote desktop applications can easily establish
a connection and provide full access to an online remote server but VNC
Viewer Plus can do a little more than this.
The application is the result of a collaboration
between RealVNC developer and Intel chip maker and it is intended to
offer permanent remote access and control over machines fitted with
Intel Core vPro processors that have a VNC-compatible server embedded on
the chip.
The advantages of such as set up consist in remote
access capabilities below the operating system, which means that the
distant machine can be handled even in case of boot problems.
VNC Viewer Plus enables out-of-band connection,
which allows mounting and image the remote system can boot from. If the
computer is not responding to mouse and keyboard input the application
can perform a hardware reset in order to be able to continue the
troubleshooting session.
Configuration panel
Leaving connectivity below the OS aside, VNC Viewer
Plus does not provide a challenge as far as configuration is concerned.
Any user familiar with remote control software and especially with
RealVNC products should have no problems working with the application.
You can select the encryption type for the
connection as well as customize the desktop display of the distant
machine or configure the input options and capabilities.
Conclusion
VNC Viewer Plus has been created for IT
professionals that require access to remote machines without having to
do a desk-side trip. It can power on or off the distant computers as
well as diagnose them by mounting images of various tools.
One issue that may arise from operating from afar is
the completion time of the job, which increases noticeably, especially
in the case of machine attached wirelessly.
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